The professional and experienced staff of Senior Connections' Care Coordination Program handle phone requests for assistance from seniors and caregivers and may include a home visit for a person-to-person interview to determine what type of assistance is needed. The interview will cover a wide range of topics that are part of everyday living, including:
- Daily activities
- Feelings, moods, and emotions
- Finances
- Health conditions
- Housing arrangements
- Insurance
- Nutritional needs
- Safety
- Memory
After the initial interview, Care Coordinators arrange specific services to meet the individual needs of a senior. Service could include:
- Hiring someone to assist in the home with household chores, shopping, and driving to the store or doctor’s office.
- Programs that promote interaction with other seniors to prevent isolation
- Counseling services to assist with paying bills and managing a checking account
- Home repair and modification to accommodate physically challenged older adults. This could include the construction of a wheelchair ramp to provide easier access into the home or repairs to a deteriorating home to make the environment safer.
- Hiring an in-home care provider to help with managing health care needs such as taking prescription medications, physical therapy, and medical devices.
- Plans to relocate to another, more suitable living environment or install devices and equipment in the home for safety.
- Determining eligibility for and benefits from Medicare, Medicaid, Medigap, Social Security, and Supplemental Security Income (SSI).
- Selecting a nutritional food service program that involves either having meals delivered to the home, or having your loved one visit a local senior center for a lunch meal program.
- Programs that maintain cognitive functioning through scheduled activities, crafts, and educational presentations
For more information about Care Coordination Services, please call (804) 343-3000 or email questions to assistance@youraaa.org.